Common Questions

No need to check in at the front desk for any classes or open gym sessions. During class times, the front door will automatically unlock and  you can head straight to our locker room area to get ready. Alternatively, you can use your fob access pass to gain access to the gym 24/7.

There are many ways to get on demand help or you can schedule time to meet with a staff member. Go to to wiscobarbell.club/support for all the options.

All members receive 24/7 gym access via a phone app called “Brivo Mobile Pass” or by renting a physical fob for $20. Instructions on how to download and set up the mobile pass are sent automatically after purchasing a membership.

There are no extra fees! We only charge the membership fee that’s auto-renews monthly until the member decide to cancel. All members may cancel anytime without any financial penalty at least 3 days before their next billing cycle.

We ask all members cancel 3 days before their next billing cycle in order to cancel their autopayment cycle. Please note, if a member decides to auto-renew at a later date, the same membership fee will not be honored.

Alternatively, you may pause your membership for 2 months to keep the same monthly rate.

Members may cancel or pause their membership by emailing us at [email protected] or filling out our form HERE. 

We do not currently offer child care. Any child under 13 must be supervised at all times, but are welcome to hang out in our lounge during any training sessions.

Yes there’s free onsite parking for all WBC customers!